Shipping policy

Thank you for shopping with Buintaye at Buintaye. We are committed to delivering your orders as efficiently as possible.

Order Processing Time

  • All orders are processed within 1 to 3 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or holidays.
  • During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery time is 23 to 25 business days depending on your location and local shipping carrier services.

Please note:

  • Delivery times are estimates and not guaranteed.
  • Delays may occur due to customs, weather conditions, carrier issues, or other factors beyond our control.

Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation email with tracking information if available.

Incorrect Address Information

Please ensure your shipping address is accurate before placing your order.

Buintaye is not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or lost in transit, please contact your local shipping carrier first for assistance.

While we will do our best to help, Buintaye is not responsible for delays caused by shipping carriers or customs processing.

Damaged Packages

If your order arrives damaged, please keep all packaging materials and document the damage with photos immediately after delivery.

International Shipping

We may ship internationally to selected countries. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Policy Changes

We reserve the right to update or modify this Shipping Policy at any time without prior notice.